Privacy Policy

Privacy Policy

Searchlight Electric Limited is committed to protecting your privacy and compliance to GDPR.

We use the information we collect about you to enable you to purchase our products from our recommended retailers or directly when placing a Sales Order. No information collected by us on this site will be sold, rented or loaned except as expressly stated in this Privacy Policy or consented to by you.

Any personal information provided is stored and controlled by Searchlight Electric Limited.

Additionally, if you would like us to occasionally notify you about news and information about goods and services we think you may find of interest, please confirm your consent by registering here:

OPT-IN

You can opt out of receiving marketing information at any time. If you choose to opt out all your existing personal data held on record will be deleted within 24 hours.

opt-out by emailing us at the following opt-out@searchlightelectric.com

USE OF YOUR PERSONAL INFORMATION

The purpose of this statement is to set out how we use personal information that we have obtained about you with your permission

1. When you register and use our web site:

(a)    You will be asked to provide certain information such as your contact details. We will store this data digitally on our servers to fulfil our agreement with you.

(b)    We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode

2. When you contact us by phone or email:

We will collect the contact information you provided us with and share this information to the minimum extent necessary subject to confidentiality restrictions where appropriate to provide the service requested.

HOW WE USE YOUR DATA

 We may use information that you provide or that is obtained with your consent:

To register you with our web site and to administer our web site services;

For Internal record keeping to complete the business transaction requested by yourselves;

For assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme.

If you have given permission for marketing purposes:

a)      We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

b)      From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail with your consent. We may use the information to customise the website according to your interests.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

We may give information about you to the following, who may use it for the same purposes as set out above:

a)      To other companies in the Group; to employees and agents of the Group to administer any accounts, products and services provided to you by the Group now or in the future;

b)      to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;

c)       if we have a duty to do so or if the law allows us to do so.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

DATA RETENTION

Your data will be retained for only as long as is needed for the designated purpose.

When you place an Order for goods and services that is progressed to invoice we will need to hold your information for six years following the end of the financial year in which you placed the order in accordance with our legal obligation

Mailing List / Marketing information will be retained for as long as you subscribe

SECURITY

We only share and provide access to your information to the minimum extent necessary

We use secure third-party web servers based in the UK and on-premise secure servers behind a Firewall

Data is encrypted where necessary

If you use any Searchlight Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and devices, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided.

YOUR RIGHTS IN RELATION TO YOUR INFORMATION

Subject to certain limitations on certain rights you have the following rights in relation to your information:

  • You have the right to know why personal data is collected and what will be done with it.
  • You have the right to see what information is held about you
  • You have the right to have data corrected and erased
  • You have the right to restrict how data is processed
  • You have the right to receive information which you have provided us with in a structured commonly used format (e.g. a csv file) and the right to have that information transferred to another data controller
  • You have the right to object to decisions made on the basis of your data

HOW WE USE COOKIES

 A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

COOKIE Name

COOKIE Description

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency.

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You session ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

 

For any further information on our Privacy policy or our GDPR compliancy please email

christop@searchlightelectric.com